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Orders and ordering
How can I best contact you for help or to give feedback?
I have placed an order but have not received an order confirmation.
I placed an order without logging into my account, can my order be associated with my account after I have placed it?
I clicked ‘add to cart’ on a product page, but nothing appeared in my shopping cart.
I added a product but I haven't been redirected to the shopping cart, where do I find my shopping cart?
Where can I find a digital copy of a technical sheet?
Using the website
I have product feedback or a review, where can I send this?
Waxes, polishes and clay bars
I have very light circular swirls on my paintwork, what can I do?
Would using auto-q.d and then hydra-wax be overkill?
Bird droppings are causing damage to my paintwork, what is the best wax to use to prevent this?
Do I dampen the app pad before applying paste wax?
Which wax or polish should I use?
See all 9 articles
White spots appearing after having used auto-balm?
Can I still use auto-balm that has begun to separate after being stored for over a year?
Which clay do I need, regular, medium or soft?
I have a new car, which clay should I use and how often should I clay the vehicle?
How do I treat my car after using auto-clay?
My clay is too firm to mould; how can I soften it so that it can be shaped for use?
Can the clay bar be reused?
See all 6 articles
Can double speed-wax be applied with a machine?
Can I use double speed-wax on PPF wrap?
What is the shelf life of double speed-wax
Can I do two coats of double speed-wax and how long should I leave between applications?
How many applications of double speed-wax will one tin do on an average sized vehicle?
Should cleanser-polish be topped with a wax?
How long should I leave cleanser-polish before applying a wax over the top?
Which anti-corrosion product do I need?
I need to treat some stone chips, should I use hydrate 80 or do you recommend another product before touching up with paint?
What is the differences between dynax UB, UC and S-50?
How much dynax UB/UC do I need?
HOW TO: Protect a vehicle with a rusted underside.
See all 12 articles
What concentration of deox-C should I use?
Should I remove corrosion by mechanical means before treatment with deox-C or deox-GEL?
Is deox-C safe for use on small rusted parts such as gears and ball bearings?
HOW TO: Clear a fuel tan of rust using deox-C.
Will deox C effect rubber components of rusted metal objects?
Should I remove corrosion by mechanical means before treatment?
Will deox-gel cling to vertical surfaces?
Can I spray deox-GEL and can it be thinned?
Can dynax S-50 be used in an air spray pump?
How do I clean the 60cm lance supplied with dynax S-50?
What is the best way to remove dynax S-50
Can I use dynax UB in a gun?
Will dynax UB harm PVC or plastics on the undersides of some vehicles?
Can dynax UB be used over the top of existing protective coatings?
What is the best way to remove dynax UB?
After mechanically removing corrosion and applying hydrate 80, what are the next steps to finish the surface?
Can electrox or etchweld be used over hydrate 80?
What is the best way to remove dynax UC
Paints and coatings
I would like to use electrox in a spray gun, what size nozzle should I use?
Can electrox be used over hydrate 80?
Can electrox from a pail be thinned for use in a handheld spray gun?
Can electrox or etchweld be used over hydrate 80?
Cleaning and degreasing
How do auto-foam and surfex HD differ?
Which cleaning product should I use to remove sap and tar?
Will the hardness of the water make a difference in terms of effectiveness and dilution of cleaning and degreasing products?
What is the best product to wash a new vehicle?
Which would be the best cleaner to use for cleaning plastic in the interior i.e. lower door cards and other lower interior plastics?
See all 8 articles
Air con bomb
Will air con bomb remove smoke odours from the inside of a vehicle?
Can you use korrosol on glass / windows?
How often should I use korrosol on my vehicle?
How often should I use auto-wheel?
Do I use auto-wheel on wet wheels or dry?
The instructions on the tech sheet say to avoid plastic wheel centre caps, why is this?
Which wax is best for use on alloy wheels after cleaning with auto wheel?
Is it safe to use auto-wheel on alloy wheels that have been lightly kerbed?
See all 7 articles
How much auto-wash do I need?
Can I use auto-wash on a soft top?
How do I go about ensuring the concentration of surfex HD is correct for my pressure washer?
Can I use Surfex HD to clean/degrease brake callipers?
HOW TO: Use surfex HD
How do I go about ensuring the concentration of auto-foam is correct for my pressure washer?
Is there a specific applicator that works well with your products?
Can auto-foam be applied in a pump-up pressure sprayer?
Deluxe detailing kit
In what order do I use the products in the Deluxe Detailing Kit?
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