Orders and ordering
Questions about ordering our products or orders you have placed.
Please submit a contact form here. Alternatively, you can call us on 01277 658899.
Fri, 21 Dec, 2018 at 10:58 AM
You will be sent an order confirmation to the email supplied when the order has been manually processed by our team. If you have not received an order confi...
Wed, 19 Sep, 2018 at 11:47 AM
I placed an order without logging into my account, can my order be associated with my account after I have placed it?
Unfortunately, any orders placed when not logged into your account cannot be added to an existing account, so please make sure you are logged in when placing...
Wed, 19 Sep, 2018 at 11:58 AM
Please ensure that you have inputted a number into the box marked ‘QTY’, located to the right of the product listing, beside the price. If this does not help...
Wed, 19 Sep, 2018 at 12:11 PM
I added a product but I haven't been redirected to the shopping cart, where do I find my shopping cart?
Adding a product to your cart will not automatically redirect you to the cart. Click on the shopping trolley icon on the top right (square, to the right of ...
Mon, 24 Sep, 2018 at 2:20 PM